Our Services
InstaMD provides end-to-end revenue and care program management for healthcare organizations delivering RPM, PCM, CCM, MTM, and TCM services. We help practices streamline operations, stay compliant, and maximize reimbursement across Medicare, commercial payers, and Medicaid—without adding administrative burden.
RPM, PCM/CCM, MTM & TCM Program Management
InstaMD specializes in managing the clinical, operational, and financial complexities of modern care management programs. From patient eligibility and prior authorization to billing and payer follow-up, we support the full program lifecycle so your team can focus on patient care.
What We Do
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RPM, PCM, CCM, MTM & TCM Billing
- Accurate, compliant coding and claims management
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Prior Authorization & Eligibility
- Medicare, commercial, and Medicaid verification and approvals
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MTM (Commercial & Medicaid)
- Payer-specific documentation and billing support
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Transitional Care Management (TCM)
- Post-discharge eligibility, documentation, and timely billing
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Claims, Denials & Revenue Optimization
- Claims submission, tracking, appeals, and recovery
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Reporting & Payment Posting
- Clear financial and operational insights
Partner with InstaMD to scale your care programs, reduce denials, and improve financial performance—while delivering coordinated, compliant care.
MSO Management
Our Management Services Organization (MSO) solutions streamline the operational and administrative functions of your healthcare practice. From financial oversight to HR and compliance management, InstaMD’s MSO services allow you to focus on providing care while we handle the business side.
Key features:
- Financial management and operational oversight
- Contract negotiations with payers
- Compliance and regulatory support
- HR and staffing management
- Performance analytics and practice optimization
Let InstaMD manage your practice’s operations so you can prioritize patient care.
Transitional Care Management (TCM) Program Management
Navigating patient transitions from hospital to home can be challenging, but InstaMD’s TCM Program Management ensures seamless follow-up care and compliance with Medicare’s TCM billing requirements. By reducing hospital readmissions and improving patient outcomes, our TCM services help your practice succeed both clinically and financially.
Benefits of TCM management:
- Coordinated care transitions post-discharge
- Timely patient follow-ups and medication management
- Compliance with TCM billing codes
- Reduced hospital readmissions and improved outcomes
- Streamlined workflows for better efficiency
Trust InstaMD to handle the complexities of TCM, while you focus on delivering exceptional care.
Patient Outreach and Enrollment Services
Our Patient Outreach and Enrollment Services connect your patients to critical healthcare programs like RPM, CCM, and TCM. We handle patient communications and enrollments, ensuring they are engaged and receiving the care they need, while your practice maximizes reimbursements.
Outreach services include:
- Personalized patient communication
- Enrollment in RPM, CCM, TCM, and other programs
- Automated follow-ups and appointment reminders
- Patient education on available healthcare services
- Enhanced patient engagement and care continuity
InstaMD helps you keep your patients informed, engaged, and enrolled, leading to better health outcomes and financial success.
EHR Integration
Seamless integration of your Electronic Health Records (EHR) system is essential for efficient workflows. InstaMD offers customized EHR integration services that enable real-time data exchange, enhance clinical collaboration, and reduce administrative burden.
Key features:
- Seamless integration between EHR and operational systems
- Enhanced data flow and care coordination
- Customized workflows and automation
- Regulatory compliance and security
- Real-time patient data and reporting tools
Our EHR solutions optimize your practice’s performance and ensure the highest standard of care for your patients.
Zoho for Healthcare Customization
Leverage the power of Zoho with healthcare-specific customizations that streamline both clinical and administrative processes. InstaMD’s Zoho customization services help automate workflows, improve patient management, and integrate billing systems to enhance the efficiency of your practice.
Zoho customization services include:
- Tailored CRM solutions for patient and practice management
- Automated scheduling, reminders, and follow-ups
- Integration with billing systems for seamless RCM
- Custom reports and analytics dashboards
- HIPAA-compliant security features
Transform your practice with InstaMD’s Zoho customizations, designed to improve both patient care and business operations.
Claims Adjudication and TPA Services
InstaMD’s Claims Adjudication and Third-Party Administrator (TPA) services handle the complex process of claims management, ensuring timely payments and compliance with payer guidelines. We specialize in reviewing and adjudicating claims efficiently, minimizing delays, and improving your revenue cycle.
Our TPA services include:
- Complete claims review and adjudication
- Coordination with insurance payers for faster reimbursement
- Denial management and appeals processing
- Compliance with industry regulations
- Claims tracking and performance reporting
Leave the complexities of claims adjudication to InstaMD, while you focus on patient care.
Health Scribe Services
InstaMD’s Health Scribe Services reduce administrative burdens by providing real-time transcription and documentation of patient encounters. Our professional scribes ensure accurate and complete EHR documentation, giving healthcare providers more time to focus on patients.
Key benefits:
- Real-time documentation of patient visits
- Accurate, HIPAA-compliant EHR entry
- Reduced provider workload and burnout
- Support for in-person and virtual visits
- Enhanced clinical workflow efficiency
Enhance your practice’s productivity and focus more on patient care with InstaMD’s Health Scribe Services.
Virtual Medical Assistant Service
Our Virtual Medical Assistant services provide skilled remote professionals who can handle a wide range of administrative and clinical support tasks. From appointment scheduling to EHR data entry and insurance verification, InstaMD’s virtual assistants help streamline your daily operations.
Virtual medical assistant services include:
- Appointment scheduling and reminders
- EHR data entry and management
- Insurance verification and claims support
- Patient communication and follow-ups
- Administrative task management
InstaMD’s virtual medical assistants improve operational efficiency, reduce overhead, and allow your team to focus on delivering quality care.
AI Agent Development for Healthcare
InstaMD’s AI Agent Development brings cutting-edge artificial intelligence to your practice. We develop AI-powered solutions to assist with patient interactions, administrative workflows, and clinical decision-making, enabling you to automate tasks and enhance patient care.
AI agent services include:
- Virtual health assistants for patient communication
- AI-driven triage and symptom checkers
- Automated appointment scheduling and reminders
- EHR and billing system integration
- Predictive analytics for better care outcomes
Revolutionize your practice with InstaMD’s AI solutions, designed to improve efficiency and elevate patient care.
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